Frequently Asked Questions

Everything you need to know before you start filing.

What is AIITR?
Self-help software that guides you to prepare and file your own income-tax return, step by step, inside your own free Claude account. You stay in control and press every button yourself.
Who actually files my return?
You do — in your own portal login. We never ask for your password, Aadhaar, or OTP. Never share those with anyone.
Where do my documents go?
They stay inside your own Claude chat — your documents never sit on our servers. For ITR-1/2/4 we keep only your name, email, phone and PAN — not your computation or JSON file. (For ITR-3, we may keep documents for review purposes.)
Do I need a paid AI subscription?
No. A free Claude account works. Your filing lives in that one chat, and Claude keeps it saved — so if you hit the free limit part-way, just reopen the same chat once it resets and carry on. A paid Claude plan avoids that pause and is smoother for ITR-2/ITR-4 because of heavier documents.
What if my case is too complex for you?
Our free quiz usually catches this before you pay. If we discover it mid-way, the assistant gives you a refund reference code in the chat — quote it to us for a full refund.
What if I get a notice later?
Notices mostly come from mismatches with AIS — which is exactly what we check before you file. If one ever comes, our partner tax expert can assist you (separate paid service); we do not represent you before the department.
What is the Tax Expert review (₹999)?
An independent tax expert reviews your computation and speaks with you on a call before you file. It is optional for all return types, but highly recommended for higher income taxpayers and complex cases. Note: this provides limited support for computation guidance and does not include tax planning or department representation.
What's the refund policy?
Out of scope = full refund. Key never activated = full refund within 7 days. After your computation sheet is delivered, no refund except for a genuine calculation defect on our side. Full refund policy →
What's the deadline?
31 July 2026 for AY 2026-27 (non-audit cases). Missing it means a late fee up to ₹5,000 plus interest; belated returns are possible until 31 December 2026.
I'm an NRI — can I use this?
Not yet. Leave your contact in the quiz and our partner tax expert will help you this season.
How long does it take?
Typically 60–90 minutes end to end, including the portal — depending on your documents.
Can I file for my family?
One key works for one PAN. To file for a family member, they'll need their own key.
Do you guarantee a refund or savings?
No — and nobody honestly can. What we do is carefully compute both regimes and reconcile your figures against the government portal before you file, so you choose knowingly.
Does AIITR provide tax advice?
No. AIITR is a self-service preparation platform. We assist you in preparing your computation, but you make all final decisions.
Is Claude Pro required?
No, the free tier works perfectly. Claude Pro is only required for certain optional automation features.
Is crypto supported?
Yes, crypto gains and loss reporting is supported within our supported workflows (like ITR-2 and ITR-3).
What if Claude changes its behaviour or refuses to assist?
If Claude updates its system and refuses a prompt, please contact AIITR support. We will resolve it with updated instructions or, at our discretion, review your case for a refund.
How do I know your link isn't a scam?
Good instinct to check before pasting any link into an AI chat. When you paste your AIITR link into a brand-new Claude chat, Claude reads the page itself before using it — the same caution it applies to any link, not just ours. You can also verify the domain yourself: it's always aiitr.axiomwealth.co.in, nothing else, and we never ask for your portal password along the way.

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