Frequently Asked Questions
Everything you need to know before you start filing.
What is AI ITR?
Self-help software that guides you to prepare and file your own income-tax return, step by step, inside your own free Claude account. You stay in control and press every button yourself.
Is this legal?
Yes. Filing your own return is every taxpayer's right, and we provide software guidance for it. We are not the Income-Tax Department, and (except the optional CA-review add-on) we are not a CA service.
Who actually files my return?
You do — in your own portal login. We never ask for your password, Aadhaar, or OTP. Never share those with anyone.
Where do my documents go?
They stay inside your own Claude chat — your documents never sit on our servers. Our servers keep only your answers, computed figures, and the pre-filled JSON you upload (auto-deleted within 30 days of filing).
Do I need a paid AI subscription?
No. A free Claude account works — your progress is saved to your key, so you can start a new chat anytime and type "resume". Paid plans are smoother for ITR-2/ITR-3 because of heavy documents.
What if my case is too complex for you?
Our free quiz usually catches this before you pay. If we discover it mid-way, the assistant gives you a refund reference code in the chat — quote it to us for a full refund.
What if I get a notice later?
Notices mostly come from mismatches with AIS — which is exactly what we check before you file. If one ever comes, our partner CA can assist you (separate paid service); we do not represent you before the department.
What is the CA review (₹999)?
An independent Chartered Accountant reviews your computation and speaks with you on a call before you file. It is the default for ITR-3 and optional elsewhere.
What's the refund policy?
Out of scope = full refund. Key never activated = full refund within 7 days. After your computation sheet is delivered, no refund except for a genuine calculation defect on our side. Full refund policy →
What's the deadline?
31 July 2026 for AY 2026-27 (non-audit cases). Missing it means a late fee up to ₹5,000 plus interest; belated returns are possible until 31 December 2026.
I'm an NRI — can I use this?
Not yet. Leave your contact in the quiz and our partner CA will help you this season.
How long does it take?
Typically 60–90 minutes end to end, including the portal — depending on your documents.
Can I file for my family?
One key works for one PAN. Add a second PAN for ₹49 with code FAMILY.
Do you guarantee a refund or savings?
No — and nobody honestly can. What we guarantee is correct computation, checked both regimes, with you choosing knowingly.